Tuesday, 26 February 2013

Leads are Generally Obtained Through Referrals



Lead Generation is the term used to define prospect or customer interest in the company's products and services. Be it inbound or outbound, the process of gathering information about the prospects is vital.

A lead is generated when a potential customer or any business shows interest in your company's products and services. Leads are generally obtained through referrals by existing customers and through direct response advertising and publicity. The marketing department of any company looks after the lead generation. Closing those leads successfully in the form of sales is the responsibility of the sales department. Any company's success is determined by its efforts and approach to deal with the leads and persuade them into buying for making sales happen. It is the process of establishing connections between sellers and consumers.
Many service oriented businesses like insurance agencies, educational institutions, etc. are relying on lead generation for generating more business. Even if, a business does not have a strong online presence, but wants to market its products and services, it can rely on this method for increasing its clientele.
Leads consist of the name, address and contact details of clients. After filtering these lists from massive databases, people are contacted by the company's sales and marketing executives and given details about the products and services. This old method (most commonly known as cold calling) is not effective.
The modern day method involves the use of Internet for lead generation. Search engines and websites are used as sources for generating leads. Various companies use emails and notifications as a form of communication in reaching the target audience.
Few of the processes employed are costly but generate quick results. While some marketing strategies are free of cost but need extra time and effort.
However, any business needs to have a proper understanding of why generating leads is crucial. In many companies, the process is not clearly defined. "In-house" means involvement by everyone but no one is responsible for the results. The process is not well planned and is irregular. In fact, during lead generation, the whole process should be standardized and carried on a regular basis. Unfortunately, it is only when the sales team is left with a few meetings and targets that the company realizes the necessity of generating more leads to have more business.

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